How to Make Them Want to Thank You
How to Make Them Want to Thank You
To wrap up our section on sounding like the big boys and big girls, here is a simple and gracious little maneuver. It not only signals people you’re a top communicator, but it encourages them to keep doing nice things for you.
Or complimenting you. Or doing business with you. Or loving you. It is very short. It is very sweet. It is very simple. You can use it with everyone in your life.
When it becomes instinctive, you’ll find yourself using it every day. Very simply, never let the phrase thank you stand naked and alone.
Always make it thank you for something. People use the bare exposed “thank you” so often that people don’t even hear it anymore. When we buy the morning newspaper, we flash a naked “thank you” at the vendor when he gives us our nickel’s change.
Is that the same “thank you” you want to give a valued customer who makes a big purchase in your store? Or a loved one who cooks you a delicious dinner?
Whenever the occasion warrants more than an unconscious acknowledgment, dress up your “thank you” with the reason:
Thank you for coming.
Thank you for being so understanding.
Thank you for waiting.
Thank you for being such a good customer.
Thank you for being so loving.
Often, when I disembark an airplane, the captain and first officer are standing by the cockpit door to bid the passengers farewell. I
say, “Thanks for getting us here.” Admittedly, that’s carrying “Never the Naked Thank You” technique to extremes, but it has a surprising effect.
They fall all over themselves with “Oh, thanks for flying with us!”
Technique:-
Never the Naked Thank You
Never let the phrase “thank you” stand alone. From A to Z, always follow it with for: from “Thank you for asking” to “Thank you for zipping me up.”
Thank you for reading this section of How to Talk to Anyone! Now let us move on to another conversation challenge, how to talk knowledgeably with everyone—from groups of accountants to Zen Buddhists—no matter how little you might have in common.
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